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Frequently Asked Questions

Our frequently asked questions service offers answers to common questions.  If you don't find an answer, please contact our customer support and a representative will be able to assist you.

Telephone Support

Live Customer Support Representatives are available 8:00am - 8:00pm Monday to Friday.

  • Phone Number:  1-800-265-2624
  • Fax Number: 1-800-922-0220

Email Support

If you have any questions or comment, please fill out and submit the following form or email and a customer support representative will respond as soon as possible.  Please include your MCAP Account Number with your inquiry.


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